For ten years, Eight Black Airport Shuttle kept Boulder and Longmont residents connected to Denver International Airport. On June 13, 2025, it all ended overnight — leaving riders with hundreds of dollars in unusable vouchers and little clarity on when, or if, they’d see their money back. With owner Simon Chen now promising refunds that could take up to a year, affected travelers are scrambling for alternatives while the company navigates what it called a “perfect storm” of financial pressures.

Shutdown Date: June 13, 2025 · Reason: Insurance cost surge · Founder: Simon Chen · Affected Area: Boulder County, Colorado · Customer Impact: Stranded travelers, refund demands

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact refund completion status
  • Total number of affected customers
  • Whether company will restart operations
3Timeline signal
  • June 13: Last day of service
  • June 17: BizWest reports on lawsuits (BizWest)
  • June 18: Refund form posted online (Longmont Leader)