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Pep Boys Near Me: Compare Reviews, Hours & Services

James Benjamin Mercer Gray • 2026-10-07 • Reviewed by Oliver Bennett

When you type “Pep Boys near me” into your phone, you’re not just looking for a garage — you’re hoping for the one location that won’t keep your car hostage for a week. Pep Boys’ own official FAQ warns that store hours vary by location and day of the week, and Yelp ratings for individual stores swing from a rough 2.7 in Knoxville to a strong 4.8 in Orange County.

Yelp rating, Knoxville TN: 2.7/5 from 51 reviews (Yelp listings for Knoxville) · Yelp rating, Orange County CA: 4.8/5 from 122 reviews (Yelp listings for Orange County) · Yelp review counts, San Antonio TX: 36, 32, 37 & 46 across four stores (Yelp listings for San Antonio)

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact pricing for oil changes, tires, and repairs isn’t listed in the official customer-care FAQ
  • Store quality varies enough that a brand-level rating won’t predict what a single location delivers
3Timeline signal
4What’s next
  • Check the official Store Locator before you drive, then verify the address on a map service
  • Read the most recent reviews for the exact store you plan to visit, not the brand average

Ten data points pulled from six separate listings, one pattern: the Pep Boys name stays consistent, but hours and ratings are set location by location.

What we looked at What the listing shows Source
Yelp review counts, San Antonio TX 36, 32, 37, and 46 reviews across four store listings Yelp listings for San Antonio
Yelp rating, Knoxville TN 2.7 out of 5 from 51 reviews Yelp listings for Knoxville
Yelp rating, Orange County CA 4.8 out of 5 from 122 reviews Yelp listings for Orange County
Tucson AZ store address 3645 E Speedway, Tucson, AZ 85716 MapQuest business listing
Rialto CA store hours Mon–Fri 8 AM–6 PM, Sat 8 AM–5 PM, Sun closed Pep Boys Rialto store page
Paterson NJ store hours Mon–Fri 8 AM–8 PM, Sat 8 AM–7 PM, Sun 9 AM–6 PM CARFAX service listing
Pomona CA store hours Open Tue–Mon 8 AM–6 PM, Sun closed Chamber of Commerce listing
Las Vegas NV store hours Mon–Sat 8 AM–7 PM, Sun 9 AM–6 PM Waze live map
Philadelphia PA (Stenton Ave) hours Mon–Sat 8 AM–8 PM, Sun 9 AM–6 PM Cooper Tire dealer locator
Customer-care hours Mon–Sat 9 AM–6 PM EST Pep Boys contact page

Is Pep Boys Near Me Open?

Short answer: probably, but the hours are set by each store, not by headquarters. The company’s official FAQ says hours vary by location and day of the week, and the listing data backs that up.

How to check Pep Boys store hours

  • Open Pep Boys’ official FAQ and follow the Store Locator link — the company’s own guidance says to find stores within 50 miles and check the local store page.
  • Search “Pep Boys near me” on your maps app and tap the official store page, not the directory snippet.
  • Compare what you see on Yelp or MapQuest against the official page — directory hours are sometimes copied from old data.

Those three steps matter more than they should. The Rialto, CA store on Valley Blvd runs Mon–Fri 8 AM–6 PM, Sat 8 AM–5 PM, and stays closed Sunday (Pep Boys Rialto store page). A Pep Boys in Paterson, NJ runs Mon–Fri 8 AM–8 PM, Sat 8 AM–7 PM, Sun 9 AM–6 PM (CARFAX service listing). Two stores, same brand, a two-hour difference in weekday closing time and a completely different Sunday schedule.

The pattern

Pep Boys sets hours per store, and Sunday is the biggest variable: Rialto and Pomona close, while Paterson and Las Vegas open at 9 AM.

Crowdsourced and directory data agree with the official pages. The Waze live map for a Las Vegas Pep Boys on W Lake Mead Blvd lists Mon–Sat 8 AM–7 PM, Sun 9 AM–6 PM (Waze live map), and the Chamber of Commerce listing for the Pomona, CA store shows 8 AM–6 PM and closed Sundays (Chamber of Commerce listing).

What are typical Pep Boys operating hours?

  • Weekdays: most sampled locations open at 8 AM and close between 6 PM and 8 PM.
  • Saturdays: similar hours, occasionally one hour shorter — Rialto closes at 5 PM.
  • Sundays: a three-way split — some stores open at 9 AM, some close by early afternoon, some never open.

The longest weekday schedule in the data comes from the Cooper Tire dealer locator, which lists the Pep Boys at 6200 Stenton Ave in Philadelphia at 8 AM–8 PM Monday through Saturday (Cooper Tire dealer locator). Compare that with Rialto’s 8 AM–6 PM weekdays, and you get a brand whose official operating day runs between ten and twelve hours depending on the ZIP code.

The implication: “Pep Boys near me” is really two questions — where is the nearest store, and will that particular door be open when you get there. The official store page answers the second one; the logo doesn’t.

Bottom line: Pep Boys hours are what the local store page says they are, not what a national schedule promises. Drivers who need Sunday service: filter for locations that list Sunday hours. Drivers who arrive after 6 PM: confirm the closing time first.

What Do Reviews Say About Pep Boys Near Me?

The short version: it depends entirely on which store you ask about. Yelp data from three metros shows a spread wide enough to feel like two different companies.

Where to find Pep Boys reviews

  • Yelp listings in Knoxville, TN: 2.7 out of 5 from 51 reviews (Yelp listings for Knoxville)
  • Yelp listings in Orange County, CA: 4.8 out of 5 from 122 reviews (Yelp listings for Orange County)
  • Yelp listings in San Antonio, TX: four stores with 36, 32, 37, and 46 reviews each — even the review volume changes store to store (Yelp listings for San Antonio)

That 2.1-star gap between Knoxville and Orange County is the most useful number in this guide. A chain with location-level ratings this far apart is a chain where the local store manager matters more than the sign out front. For help separating useful ratings from noisy ones, our guide to reading Yelp reviews covers the same pattern in other categories.

How to interpret Yelp ratings

  • Read the most recent reviews, not just the average. A store that fixed a staffing problem six months ago looks fine in the recent filter and terrible in the lifetime number.
  • Look for repeated phrases. “Waited two hours,” “closed early,” “quoted higher than expected” — if the same complaint shows up three times, it’s a pattern, not a bad day.
  • Watch sample size. 122 reviews in Orange County is a meaningful signal; fewer than 20 reviews somewhere else is not.

The spread matters more than any average. A 2.7-star store in Knoxville and a 4.8-star store in Orange County belong to the same chain, so a brand-level score would hide exactly the information you need before choosing one.

The catch

Averages lie in both directions. The 2.7-star Knoxville store could have a great service manager today, and the 4.8-star Orange County store could be overwhelmed next month. Verify the address, then verify the recent reviews.

What this means: “Pep Boys near me” deserves a follow-up question — “which one?” The reviews answer that question far better than the brand name.

Bottom line: Pep Boys reviews are a location-by-location signal, not a brand verdict. Drivers choosing between two nearby stores: read the recent reviews for each address. Drivers who skip this step: you’re betting a full afternoon on a rating you could check in two minutes.

Where Are Pep Boys Locations in Milwaukee and New York?

Pep Boys is a national aftermarket automotive service chain with stores across the United States (Pep Boys company profile), and search behavior clusters around two regions again and again: Milwaukee, WI, and the Rochester, NY suburbs of Greece, Henrietta, and Irondequoit. Local store pages for those metros don’t always surface on the first page of generic search results, which is exactly why the official Store Locator and directory listings matter here.

Pep Boys in Milwaukee, WI

  • “Pep Boys Milwaukee WI” is a recurring location search; the official Store Locator is the fastest way to confirm the nearest address and its hours.
  • Milwaukee-area stores don’t always appear on the first page of generic search results, so the official locator matters more here than in cities with one dominant listing.

If you’re on the north side versus the south side of Milwaukee, the nearest Pep Boys can be 15 minutes apart in completely different directions. The store locator sorts that out in seconds; Yelp reviews decide the rest.

Pep Boys in Greece, NY

  • “Are there Pep Boys in Greece, NY?” is one of the most common Rochester-area questions in the search data.
  • Greece sits on the northwest side of Rochester, so a store in neighboring Henrietta or Irondequoit can be closer than the address math suggests.

The search intent is usually practical: a Greece driver wants to know whether the nearest Pep Boys is a 10-minute trip or a 25-minute trip. That answer changes once real traffic and real store hours enter the picture.

Pep Boys in Henrietta, NY

  • “Pep Boys Henrietta NY hours” is a long-tail query with a clear goal: someone wants the door time, not the address.
  • Check the official store page for hours first, then confirm with a phone call — Henrietta is exactly the kind of suburban retail corridor where holiday hours drift from the online listing.

Henrietta is a classic big-box retail zone, which makes it a plausible home for a full-service Pep Boys with evening hours. Plausible isn’t confirmed, though; the store locator is the tiebreaker.

Pep Boys in Irondequoit, NY

  • Irondequoit sits along Lake Ontario north of Rochester and shows up regularly in “Pep Boys near me” queries from that side of town.
  • Distance is the deciding factor here: a 20-minute difference between two candidate stores can mean an open door versus a locked one by evening.

The honest summary for all four clusters: Pep Boys’ own FAQ sends you to the Store Locator, and that’s the only reliable way to know whether the Milwaukee or Rochester-area store you’re picturing is real, open, and ready for your car.

Bottom line: The trade-off: search data tells you where people are looking, but it doesn’t open the door. The Store Locator plus a two-minute phone call does.

How Does Pep Boys Compare to AutoZone and Other Tire Shops?

The comparison that matters isn’t really “Pep Boys vs AutoZone” — it’s “who will actually do the work.” Pep Boys and a good independent shop both turn wrenches; AutoZone sells parts and sends you home with them.

Pep Boys vs AutoZone: services and prices

  • Pep Boys: full service — repairs, tires, oil changes, and maintenance.
  • AutoZone: parts retailer — over-the-counter sales, no installed service.
  • The real question isn’t which logo to trust; it’s whether the job needs a lift and a torque wrench.

Three ways to get car work done, one key difference: Pep Boys and an independent shop will turn the wrench; AutoZone sells you the parts and sends you home with them.

Work you need Pep Boys AutoZone Independent tire shop
Oil change Yes — walk-in or appointment No — DIY parts only Yes — often quick
Tires Sells and installs No tire sales Sells and installs; can stock deeper specialty sizes
Brake pads and rotors Full-service install Parts counter only Full-service install
Diagnostics Full-service repair Sells diagnostic tools Full-service repair
Pricing model Location-dependent; get a written quote Fixed shelf prices Quote-based; line items are usually comparable

Pep Boys is an American automotive aftermarket service chain (Pep Boys company profile), and its stores operate as tire retail and service points — the Cooper Tire dealer locator lists Pep Boys locations directly (Cooper Tire dealer locator). AutoZone’s over-the-counter model is a feature when you want to DIY and a dead end when you need a car lifted and fixed. If you’re weighing a broader set of options, our auto repair shops index covers both chains and independents.

Pep Boys vs independent tire shops

  • Independents live or die by local reputation — a 4.8-star independent is a safer bet than a chain store with a manager who leaves next quarter.
  • Pep Boys offers national scale: more locations, standardized service lines, and a store locator that makes the first step easy.
  • Price transparency is the weak spot for both. Independents often post flat-rate menus; Pep Boys pricing comes from the local store’s quote, so ask for it in writing.

If tires or an oil change are the job, a top-rated Pep Boys competes head-to-head with any independent shop. If the job is a complicated diagnosis, a shop whose whole name rests on the local community has an edge in accountability — and that’s worth a premium.

The upshot

For drivers choosing between Pep Boys and an independent shop, the tiebreaker is the specific address’s reviews, not the brand category. A 4.8-star Pep Boys beats a 3.5-star independent; a 2.7-star Pep Boys loses to both.

The pattern: the two brands share search results but not business models. Pep Boys earns its revenue with a lift and a torque wrench; AutoZone earns its revenue at the counter.

Bottom line: Pep Boys is a genuine full-service alternative to independent shops, not a parts store like AutoZone. Drivers who need a quick oil change or tire install: compare the closest Pep Boys against the closest independent on recent reviews. Drivers who went to AutoZone expecting repair service: adjust the plan — AutoZone sells parts, it doesn’t install them.

Upsides

  • Full-service repairs plus tires and oil changes under one roof (Pep Boys company profile)
  • Official Store Locator makes finding a nearby store straightforward
  • Evening hours exist at many locations — 8 PM closings in Paterson, NJ and Philadelphia, PA (per CARFAX service listing and Cooper Tire dealer locator)

Downsides

  • Quality varies sharply: Yelp ratings range from 2.7 in Knoxville to 4.8 in Orange County (Yelp listings for Knoxville; Yelp listings for Orange County)
  • Sunday service isn’t guaranteed — some stores close, others open late (Chamber of Commerce listing)
  • Pricing isn’t published consistently across locations, so a quote requires a phone call or a visit

How to Find the Best Pep Boys Location for Your Needs?

Finding the best Pep Boys near you is a three-part filter: distance, hours, and recent reviews. Skip any one and you can end up at a store that’s close but closed — or open but stuck with bad service.

Factors to consider: reviews, services, hours, distance

  • Distance: shortlist your three nearest stores first, then compare the rest.
  • Hours: if Sundays or evenings matter, filter immediately — the data above shows closing times from 5 PM to 8 PM and Sundays from closed to 6 PM.
  • Reviews: use the recent-reviews filter on Yelp; the lifetime average hides the last six months. Our guide to reading Yelp reviews explains the filter in detail.
  • Services: confirm the store handles your job — tires and oil changes are standard at Pep Boys locations, but specialty work varies.

The order matters. A 4.8-star store 40 minutes away is a worse choice than a 4.0-star store 10 minutes away when your car is already making that noise.

Using Yelp, Google Maps, and Pep Boys store locator

  1. Open Pep Boys’ official FAQ and follow the Store Locator link to find stores within 50 miles with their official hours.
  2. Cross-check the shortlist on Yelp or Google Maps, and read the five most recent reviews for each address.
  3. Pull up the official store page and confirm the service you need is listed there.
  4. Call the store before you go — a 30-second call confirms same-day availability and catches holiday schedule changes that online listings miss.

That routine takes four minutes. It’s the difference between arriving at an open, expecting-you store and standing at a locked door at 6:15 PM with no backup plan. For broader matching, our tire shops near me page applies the same checklist to every tire installer in your area.

Why this matters

Drivers in metro areas with multiple Pep Boys locations — San Antonio, Knoxville, Orange County, Milwaukee, Rochester — should treat each store as a separate business until the reviews and the hours say otherwise.

The payoff: five minutes of checking beats a 40-minute detour to a closed door, and it’s the only reliable way to make “Pep Boys near me” actually mean something.

Bottom line: Pep Boys is worth the visit when the specific location passes the three-part filter. Drivers with a flexible schedule: pick the highest-rated store in a reasonable radius. Drivers with no flexibility: pick the store that’s open when you need it, then verify the reviews.

Confirmed facts

  • Store hours officially vary by location and day of the week
  • Specific locations show concrete, verifiable schedules — Rialto, CA closes Sundays, while Paterson, NJ opens Sundays at 9 AM (Pep Boys Rialto store page; CARFAX service listing)
  • Yelp ratings for sampled stores range from 2.7 to 4.8 (Yelp listings for Knoxville; Yelp listings for Orange County)

What’s unclear

  • Exact service pricing — oil changes, tire installation, brake work — isn’t posted consistently by location
  • Holiday and same-day appointment availability are not centrally published; a phone call is the only reliable check
  • Whether specific Milwaukee and Rochester-area stores match the quality of the best-rated locations — local reviews are the only signal
  • Some directory listings show schedules that differ from official store pages, so online hours can be stale (Chamber of Commerce listing)

Three different sources, three different schedules — from the same national brand.

Store hours vary by location and day of the week.

— Pep Boys official FAQ

Open Monday–Friday 8:00 AM–8:00 PM, Saturday 8:00 AM–7:00 PM, and Sunday 9:00 AM–6:00 PM.

— CARFAX service listing, Pep Boys Paterson NJ

Open Tuesday through Monday from 8:00 AM–6:00 PM and closed Sunday.

— Chamber of Commerce listing, Pep Boys Pomona CA

The gap between “closed Sunday” and “open Sunday 9 AM–6 PM” isn’t a data glitch. It’s the normal range of hours across Pep Boys locations — and the reason you should always check the specific store.

Here’s where this leaves you: Pep Boys is a real, full-service option for tires, oil changes, and repairs — but only the local store can tell you whether it’s a good one. The brand’s own FAQ sends you to the Store Locator for hours, and location-level Yelp ratings warn you not to trust the logo alone. For drivers searching “Pep Boys near me” in metro areas like Milwaukee and Rochester, the decision is clear: verify the exact store’s hours and recent reviews before you drive, or end up at a location that’s closed, overbooked, or a 2.7-star experience you could have checked in two minutes.

Frequently asked questions

How do I check Pep Boys hours near me?

Use Pep Boys’ official FAQ and follow the Store Locator link; the company directs customers there to find stores within 50 miles and check local hours. Confirm the store page’s schedule with a quick phone call before you go.

Are Pep Boys locations open on Sunday?

It depends on the store. A Pep Boys in Paterson, NJ is listed with Sunday hours of 9 AM–6 PM (CARFAX service listing), while the Rialto, CA store is closed Sundays (Pep Boys Rialto store page). Check the official store page for Sunday hours before planning your trip.

Does Pep Boys offer free tire inspection?

Pep Boys stores sell and install tires (Cooper Tire dealer locator), but a uniform free-inspection policy isn’t published in the official FAQ reviewed for this guide. NHTSA tire safety publishes inspection guidance for drivers; for the store-level policy, ask the specific location directly.

Do Pep Boys offer a warranty on repairs?

Neither the official FAQ nor the store pages reviewed for this guide publish a uniform repair-warranty policy. Ask for the warranty terms in writing at the store before authorizing work, and keep a copy with your receipt.

How to contact Pep Boys customer service?

Pep Boys lists customer-care hours of Monday–Saturday, 9 AM–6 PM EST on its contact page. Start with the official FAQ for store-locator and hours questions; use the contact page for billing and other customer-care issues.

Are Pep Boys franchises?

The official materials reviewed here don’t clarify franchise status at the store level. If that matters to you, ask the store manager or check the business license displayed at the location.

What is Pep Boys’ return policy?

The customer-care FAQ reviewed for this guide doesn’t publish a single company-wide return policy. Confirm the return window at the point of sale — especially for tires and parts — and keep the receipt.

Related reading

  • Pep Boys official FAQ — store locator and customer-care answers from the company
  • NHTSA tire safety — tire inspection and safety guidance from the US government
  • Consumer Reports auto repair — independent guidance on choosing a repair shop



James Benjamin Mercer Gray

About the author

James Benjamin Mercer Gray

Our desk combines breaking updates with clear and practical explainers.